TERMS OF SERVICE

Please read the following terms & conditions carefully before placing an order with Street Performance sagl. For additional information or clarification, please contact us. Street Performance sagl reserves the right to change these terms & conditions from time to time.

1. Products

We carry all the manufacturers listed on our website. All product specifications are subject to change without notice. If you are looking for a specific product and cannot find it, please contact us.

We do our best to describe our products accurately, but for additional technical information, please contact us. If you believe there might be an error in a product description, please inform us, we would appreciate it.

2. Prices

All prices listed in our website are in CHF and include Swiss value added tax (VAT). Shipping charges are not included. Prices are subject to change without notice. Please call to confirm pricing before ordering! Please note that we are not responsable for any typoghraphical errors.

International customers may be subject to import duties of their own country. For additional information on customs duties please contact your local customs office.

3. Orders

By placing an order with Street Performance sagl, the buyer agrees to these terms & conditions by clicking on the check box during the checkout process. All goods are the sole property of Street Performance sagl until paid for in full.

4. Special Orders

Special orders are orders for products not normally stocked by Street Performance sagl, custom items that have to be made upon request, or some items that require a long time for delivery.

5. Payment methods

Street Performance sagl accepts the following advanced payment methods:

  • Credit card (Visa, MasterCard, American Express or Discover)
  • PayPal (subject to 3% fee; [email protected])
  • bank wire transfer

6. Cancellations

Once an order is payed for it cannot be cancelled, unless authorized by Street Performance saga.7. Delivery

Unless otherwise arranged with the customer prior to completion of an order, all orders are shipped via DPD, TNT or the Swiss Post. Once an order is shipped, the customer receives an e-mail with the tracking number of the package.

Delivery time is normally between 1 and 2 weeks from the time we receive the payment. We do not guarantee this time though. Sometimes products are on back order from the manufacturer and we can’t do anything about this. If a product is on back order and requires more time to be delivered, the customer is notified and can choose how to proceed with the order.

Upon arrival of the package, the customer must inspect all goods and notify the courier immediately if there is damage. Damage claims are not handled by Street Performance sag. If you receive incorrect items, you must contact us immediately.

8. Returns

Return and exchange requests must be made within 7 days. Street Performance sagl reserves the right to approve or refuse requests. All approved returns are at buyer’s expense and are subject to a 30% restocking fee. If a return request is accepted by Street Performance sagl, the customer receives an RA (Return Authorization), which is valid for 7 days and the goods must be returned within this time, along with the RA number and original invoice. All items must be unopened and in original condition and packaging. Once we receive the goods, they will be inspected before final acceptance.

Please note that if you ordered an incorrect product for your application, we do not assume any responsability and you may not ask to return it. After placing an order, you will receive an invoice. Please verify that this invoice accurately reflects what you ordered.

No returns on special orders, discontinued products or clearance items will be accepted.

9. Warranty

All products sold by Street Performance sagl are covered by the manufacturer warranty. Buyer is fully responsible for correct installation, use and other damage occured whilst in its possession. Buyer is also responsible for all charges related to the warranty.

Used items are sold without any guarantee, unless otherwise specified.

10. Liability

Street Performance sagl is not responsible for any damage caused by the installation, operation, misuse, operational failure or warranty loss of the products sold.

Not all products sold by Street Performance sagl are street legal. It is the buyer’s duty to inform him/herself about the applicable country laws and is responsible for the possible legal consequences due to illegal use of the products.

For CH customers: CH homologations are generally available for coilovers and wheels, as specified in the product description. If not explicitly specified in the product description, the product is not legal for street use. This relates in particular to ECU tuning, components that increase power (engine parts, exhaust system, etc.). It is possible to legalize ECU tuning and power components as well by doing an individual homologation of the car. If you are interested in this, and require more info please contact us. Street Performance sagl offers a homologation service, which consists in preparing the car for the test and bringing the car to the test center (FAKT or DTC, develop and improve the necessary components and do all associated paperwork to get the car legal in CH.

Please note that the installation of aftermarket parts may void the vehicle manufacturer warranty.

11. Other

Customer satisfaction is our number one priority, so please contact us for any and all questions, if you have any issues or if you need additional information.

For everything else not specified here in the “General Terms and Conditions” the Swiss law applies. In the event of a dispute both parties agree for Gordola.